Introduction

Immediate Mediation Program

Why Introduce Dispute Resolution Training to your Organization?

Fact #1:

Pregnancy-bias complaints to the EEOC rose 6% in 2002 to 3,977.

Fact #2:

As of March 2002, the EEOC has a backlog of 74,541 pending cases of bias and discrimination complaints.

Fact #3:

In 2001, workers filed approximately 20,000 employment discrimination lawsuits in federal court, more than double the number filed in 1992, according to the Administrative Office of the US Courts.

Where can mediation fit into this picture?

Unresolved conflict in your workplace will destroy productivity and will always damage your bottom line.

Your organization's litigation expenses will become lower by introducing a mediation step program, which precedes arbitration or litigation of workplace disputes.

What are indicators that your workplace is in trouble?

Is your worker turnover rate out of control?

Are you witnessing too many conflicts between your employees?

Are you experiencing an escalating number of worker-manager disputes?

Are you the subject of workplace-generated litigation?

Are your organized units suffering frrom increased grievance activity?

Are your sick calls dramatically higher than they used to be?

Are you experiencing an escalating number of OSHA, NLRB, EEOC and DFEH complaints?

TOO MANY "YES” ANSWERS?

The reason could be you or your managers may be treating problems as the enemy. Are you or your managers using problems as a reason to harden your responses to your staff?

The result of this approach is:

Demoralized employees

Plummeting productivity

Mounting legal costs for arbitration & litigation

Destruction of your workplace environment

Outbreaks of workplace violence

What are the alternatives?

See conflict as a wake-up call.

Bring the issues to the surface with your employees.

Deal with the issues together.

Resolve the problems so that everybody wins.

HOW DO YOU BENEFIT FROM THIS APPROACH?

Your company's needs will be met.

Employees will feel empowered.

Workplace productivity will go up.

Worker-Manager relationship will greatly improve.

Your workplace communications skills will improve.

Dispute resolution costs will be dramatically reduced.

To organize your first Mediation Training session contact info@dewaalconsultants.com

De Waal Consultants Mediation Services:

In-House Conflict Management Training

Executive Coaching in Conflict Management

Mediator Mentoring

When is mediation appropriate?

Workplace Discrimination

Sexual Harassment

Wrongful Termination

Conflicts between Worker/Manager

Conflicts between Manager/Manager

Conflicts between Employee/Customer

Conflicts between Employees

By introducing mediation procedures into your organization, litigation expenses will plummet.